Shipping policy
Phantom Shipping Policy
Effective Date: 11/22/23
Shipping Methods and Timelines:
Order Processing Time: 10-15 business days. Orders are typically processed within 10-15 business days from the date of purchase. Please note that processing times may be longer during peak seasons or promotional periods.
Pre-orders take up to 6 weeks for production and will be shipped immediately on arrival.
Shipping Methods:
We offer the following shipping methods:
Standard Shipping: Estimated delivery within 5-7 business days.
Shipping Rates:
Shipping rates are calculated at checkout based on the weight of your order and the shipping destination. Free shipping may be available for orders above a certain amount, as specified on our website.
Order Tracking:
Tracking Information:
Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to track your package.
Tracking Updates:
Please allow 48 hours for tracking information to be updated after receiving the shipping confirmation email.
Shipping Restrictions:
International Shipping:
For international orders, please be aware of any customs duties or taxes imposed by your country, as these are the responsibility of the customer.
APO/FPO Addresses:
We do not ship to APO/FPO addresses at this time.
Order Issues:
Lost or Stolen Packages:
Phantom is not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
Incorrect Address:
It is the responsibility of the customer to provide an accurate and complete shipping address. Phantom is not responsible for orders shipped to an incorrect address provided by the customer.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at support@wrldofphtm.com
Phantom reserves the right to update or modify this shipping policy at any time without prior notice. Please check our website for the most up-to-date information.